Contact
Let's talk.
Whether you're exploring a partnership, joining our provider network, or have a question about the platform, we'd love to hear from you.
Ways to reach us
Partner support
Already a partner? Reach out for onboarding help, asset requests, or billing questions.
partners@kitemd.comProvider network
Licensed physician interested in joining? Questions about credentialing or the review process.
providers@kitemd.comFor businesses
Ready to add clinical wellness to your salon?
Apply in under 5 minutes. $149/mo platform fee, zero inventory, zero medical liability. 30-day money-back guarantee.
For physicians
Earn on your schedule with async clinical reviews.
Join our network of licensed physicians. Review intakes from anywhere, on your own time.
FAQ
Common questions
How quickly can I get started as a partner?
Most partners are onboarded within 48 hours of approval. You'll receive your QR codes, marketing materials, and dashboard access as soon as your application is reviewed.
Do I need any medical licenses to partner with KiteMD?
No. KiteMD handles all clinical compliance, physician oversight, and regulatory requirements. You focus on your business. We handle the medical side.
How do patients get support?
Patients can message their assigned physician directly through the secure patient portal. For billing questions, they can access the Stripe Customer Portal from their dashboard.
Is my data secure?
Yes. All patient health information is encrypted at rest and in transit. We use row-level security, append-only audit logs, and follow HIPAA-conscious practices throughout the platform.