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KiteMD

Order a good faith exam.

One telehealth exam for one client, $35, no subscription. A clinician licensed in your client's state examines them and signs the record. Refunded in full if the exam doesn't happen.

On demand
$35
per exam, charged when you order
Members
$29
per exam + platform fee $149/mo, free for your first 12 months

Exam details

1. Your business

Your receipt and the private order link go here.

2. Your client

We email your client a private link to a consent and health history (about 5 minutes, no account). Use the client's own email address.

If it's booked. Helps the clinician plan.

Planned treatments

3. Terms

On-demand good faith exam terms (version 2026-11-05)

  1. You are ordering one telehealth good faith exam for one client, performed by an independent clinician licensed in the client's state, arranged through KiteMD (Rivvs LLC, doing business as KiteMD). The fee is $35 per exam, charged when you order.
  2. Refunds: the fee is refunded in full if the exam is cancelled before it is completed, or if the client's exam link expires unused. It is not refunded once the clinician has completed the exam, whatever the outcome, or if the client misses a booked video visit.
  3. Clinical decisions are made solely by the examining clinician, who may clear, clear with conditions, or not clear the client. KiteMD does not guarantee that a client will be cleared, any particular treatment, or a time by which the exam will happen.
  4. Your business is solely responsible for any procedure your staff perform, for supervising them, for any medical director, supervising practitioner or treatment order your state requires, for sourcing and storing products, and for following your state's rules on who may perform each treatment.
  5. The exam result is shared with your business only so your licensed staff can treat the client safely. You keep it with the client's medical record, restrict access to staff who need it, keep it for as long as your state requires for medical records, and tell KiteMD within 5 business days if it is lost, misused or disclosed without authorization. The client's health history is not shared with your business.
  6. Before treating, your staff check the client's photo ID against the exam record, confirm the treatment is one the clinician cleared and the record is still valid, and follow any conditions the clinician set.
  7. You confirm that the client agreed to be contacted by KiteMD about this exam and that the details you give are accurate.
  8. KiteMD decides which states and treatments exams are offered for, based on its reading of each state's rules, which is not legal advice to your business. KiteMD may change them or pause exams at any time.
  9. To the extent the law allows, KiteMD's total liability for an order is limited to the fee paid for it, and KiteMD is not liable for indirect or consequential losses or for any procedure your business performs. Your business will indemnify KiteMD and its clinicians against claims arising from procedures your business performs or from your breach of these terms.
  10. These terms, KiteMD's Terms of Service and Privacy Policy apply to the order and are governed by the laws of the State of New York.

$35, charged now by card through Stripe. Refunded in full if the exam is cancelled before it is completed or the client's link expires unused.

  1. 01Ordered and paid
  2. 02Client consent and history
  3. 03Clinician exam
  4. 04Record signed

Behind every exam

Licence
The clinician is licensed in the state where your client is treated, with the licence checked against the state board.
Checks
NPI, federal exclusion lists and malpractice insurance are checked before a clinician's first exam.
Training
Exam clinicians complete KiteMD's good faith exam training for aesthetics before they can take exams.
Pay
Clinicians are paid the same flat fee whether or not they clear your client.
Encryption
Client details and health histories are encrypted in our database. Only the examining clinician sees the history.
Access log
Every view of an exam record is written to an audit log.
Video
Video visits run on Google Meet under a HIPAA business associate agreement.
Links
Private, expiring links for your client and for you. No passwords to share.

What happens after you order

  1. 01Order and pay

    Enter your client's name, email and planned treatments, accept the terms and pay by card.

  2. 02Your client completes their part

    They get a private link for a consent and health history, about 5 minutes on a phone.

  3. 03A clinician examines them

    A clinician licensed in your state reviews the history and meets them by live video where the state requires it.

  4. 04You get the signed record

    Outcome, treatments cleared, any conditions and a valid-until date, on your private order page, ready to print.

A good faith exam covers the clinical evaluation and the clinician's decision for your client's planned treatments. Your business remains responsible for the procedures your staff perform, their supervision and any medical director your state requires.